Megan Hunter
Designing customer experiences that matter. Supporting people to find clarity in work and money. Hosting honest conversations along the way.
Customer Experience & Proposition Consulting
For businesses
Helping businesses design customer experiences and propositions that drive trust, performance, and impact.
Podcast – Making It Matter
For your listening pleasure
Hosting honest conversations with people living in line with their purpose, exploring what it really takes to align your work to what matters most to you.
Financial Coach
For individuals
Offering practical, jargon-free money coaching to help people feel more confident, in control, and aligned with their financial goals.
121 Mentoring
For individuals
Supporting individuals to navigate career transitions, early leadership roles, and purpose-led work with greater clarity and confidence.
A bit more about me
From designing customer propositions and leading strategy at a FTSE 100 financial services company, to consulting on inclusive innovation and launching new solutions — I’ve always been driven by one thing: people.
Over the past 8+ years, I’ve worked across financial services and tech, blending customer strategy, proposition design, and transformation to help organisations turn insight into real-world outcomes. I’ve built high-performing teams, shaped board-level thinking, and delivered projects with purpose — all while keeping the customer front and centre.
I believe that doing right by the customer is the only real path to long-term business success.
My mission is to help organisations unlock commercial growth by designing products, services, and experiences that truly serve people — especially those underserved or overlooked.
At the heart of everything I do is connection, curiosity, and clarity. I care deeply about how things feel and how they perform. Whether it’s a digital journey, a new proposition, or a strategic shift — if it doesn’t create real value for people and wider society, it’s not the right answer. I love joining the dots between insight, opportunity, and action.
Passion Projects
Solo Travel Club: My other love aside from people, is travel, having spent my life up until my late 20s living and working in Scotland (which is beautiful!) I have taken every opportunity to escape to visit new places.
Having travelled to over 50 countries, I have found meeting, embracing and working with people from all over the world a true privilege.
Here are all my hints and tips for all things solo travel!
solotravelclub.substack.com
Solo Travel Club | Megan | Substack
5 minute reads. All things solo travel, from destination recommendations to travel tips. Solo travel genuinely changed my life and I would love for it to do the same for others. Click to read Solo Travel Club, by Megan, a Substack publication. Launched 3 months ago.
Peggie's WW2 Memoirs: I wonder how differently we would live if we consider the story we want to tell at age 99?
Peggie, at the age of 96, decided to write her memoirs transferring them from hand written to digital and then asking me to help her get them online, which I did gladly. You can read her story here:
